DocumentCode

1748731

Title

Been there, done that: a personalised mobile agent system for the next generation of call centres

Author

Ballin, Daniel

Author_Institution

BTexaCT

fYear

2001

fDate

2001

Firstpage

42430

Lastpage

42440

fLanguage

English

Publisher

iet

Conference_Titel

Mobile Agents - Where Are They Going? (Ref. No. 2001/150), IEE Seminar on

Conference_Location

IET

Type

conf

Filename

938204