Title :
Quality assurance model capturing ERP implementation facets through RVRA services
Author :
AlGhamdi, Jarallah S. ; Muzaffar, Zeeshan
Author_Institution :
Dept. of Inf. Technol., Minist. of Educ., Riyadh, Saudi Arabia
Abstract :
Success of any ERP project requires the clear understanding of the various implementation facets and careful and appropriate identification of systematic QA activities to provide adequate confidence that when rolled out the system will fulfill requirements for quality and achieve envisaged business value. In this effort, we unleash details of rigorous ERP QA model designed at Ministry of Education, Saudi Arabia that encompasses four facets of ERP implementation: Project Management, Change Management, Solution Management and Services Management. We provide specific details about review, validation/verification, reporting and advisory (RVRA) services that need to be considered in order to prepare the course for successful ERP implementation.
Keywords :
enterprise resource planning; management of change; project management; quality assurance; ERP QA model; ERP implementation facets; Ministry of Education; RVRA services; Saudi Arabia; advisory services; business value; change management; project management; quality assurance model; reporting services; review services; services management; solution management; validation services; verification services; Monitoring; Organizations; Project management; Quality assurance; Risk management; Systematics; ERP; ERP quality management areas; quality assurance; quality assurance model;
Conference_Titel :
Advanced Communication Technology (ICACT), 2011 13th International Conference on
Conference_Location :
Seoul
Print_ISBN :
978-1-4244-8830-8
