Keynote: Service Systems Compliance and Management: Requirements, Challenges, Opportunities by Kostas Kontogiannis

We have come a long way from the service oriented architecture model, and we are now witnessing the proliferation of service eco-systems and socio-technical systems being considered within the context cloud provisioned environments. The management and compliance issues that were applicable in the past are now of limited use and need be adapted due to the complexity of the interdependencies of the constituent framework components, services, processes, and stakeholders. This keynote will first set the stage for defining and understanding the problem of evaluating compliance and managing such systems, identify technical challenges, and discuss research issues and future opportunities.