Title :
Sustainability assessment instruments for consumers-A multi-domain review from industrial engineering to marketing
Author :
Jing Shao ; Taisch, Marco ; Ortega Mier, Miguel
Author_Institution :
Dept. of Manage., Econ. & Ind. Eng., Politec. di Milano, Milan, Italy
Abstract :
This study presents a multi-domain review of available sustainability assessment instruments which provide sustainability information for consumers. It covers both industrial engineering and marketing fields. It is found that only few of the indicators focus on the environmental and social performance assessment which fits consumers´ interests. The study shows that gap exists between present sustainability assessment instruments and consumers. And we explored insights of consumer awareness on sustainability related information which provided by producers. Reasons of non-transparency from environmental concerns to consumer purchasing habits are analyzed. Furthermore, gaps between performance assessment instruments and consumers are further defined from several perspectives. Finally, suggestions for development of future theory and research are offered.
Keywords :
consumer behaviour; industrial engineering; purchasing; sustainable development; consumer interests; consumer purchasing; environmental performance assessment; industrial engineering; marketing; multidomain review; performance assessment instruments; social performance assessment; sustainability assessment instruments; sustainability information; Economics; ISO standards; Indexes; Industrial engineering; Instruments; Sustainable development; consumers; information transparency; marketing instruments; performance assessment instruments; sustainability;
Conference_Titel :
Engineering, Technology and Innovation (ICE), 2014 International ICE Conference on
Conference_Location :
Bergamo
DOI :
10.1109/ICE.2014.6871624