Title :
Factors affecting knowledge transfer from pre-retirees to younger employees
Author :
Changyu Wang ; Meiyun Zuo ; Yifan Bo
Author_Institution :
Key Lab. of Data Eng. & Knowledge Eng. & Sch. of Bus., Renmin Univ. of China, Beijing, China
Abstract :
Knowledge transfer is an important type of knowledge service. Based on existing studies on knowledge transfer between employees, this paper builds a research model of factors affecting the pre-retiree´s intention to transfer knowledge to the younger employee. Data collected from 4 leaders and 7 pre-retirees in different industries through face-to-face interview is used to test and improve the model, then we gain a theoretical model which posits that the pre-retiree´s knowledge transfer intention is influenced by the pre-retiree´s perceptions of younger employees and emotions to organization, the younger employee´s attitudes towards pre-retirees, the younger employee´s learning intention and ability and work attitudes, communication difference between the pre-retiree and the younger employee. Our results contribute to the improvement of research on pre-retirees´ knowledge transfer and have implications for management practices.
Keywords :
industrial psychology; industrial training; knowledge management; personnel; emotions; knowledge service; knowledge transfer; preretirees; work attitudes; younger employee attitudes; younger employee learning intention; Analytical models; Cognition; Data models; Educational institutions; Interviews; Knowledge transfer; Organizations; interview; knowledge management; knowledge transfer; pre-retiree; retiree;
Conference_Titel :
Service Systems and Service Management (ICSSSM), 2014 11th International Conference on
Conference_Location :
Beijing
Print_ISBN :
978-1-4799-3133-0
DOI :
10.1109/ICSSSM.2014.6874107