Title :
Identifying best practices for a software development organization through knowledge management
Author :
Calvo-Manzano, A.J. ; Cuevas, Gems ; Muñoz, Mario A ; Feliu, T.S. ; Alvaro, Roberto ; Sanchez, Abel
Author_Institution :
Dept. Lenguajes y Sist. Informaticos e Ing. del Software, Univ. Politec. de Madrid, Madrid, Spain
Abstract :
This paper describes a method for identifying the best practices of a software development organization, focusing on reducing change resistance through knowledge management. These best practices are important because they allow software management to know how an organization works by formalizing, preserving and promoting key knowledge. Besides, they will allow software process improvement initiatives to be successfully implemented within the organization.
Keywords :
knowledge management; software process improvement; change resistance; knowledge management; software development organization; software management; software process improvement initiatives; conocimiento; gestión del conocimiento; mejores prácticas; organización de desarrollo de software; procesos de desarrollo de software;
Conference_Titel :
Information Systems and Technologies (CISTI), 2010 5th Iberian Conference on
Conference_Location :
Santiago de Compostela
Print_ISBN :
978-1-4244-7227-7