Title :
ISO 9000: a problem or an opportunity for information technology?
Author :
Rademacher, Robert A. ; Clark, Jon D.
Author_Institution :
Colorado State Univ., Fort Collins, CO, USA
Abstract :
The authors explore the role of information technology (IT) with respect to the International Organization for Standardization (ISO) 9000 series of documentation. ISO certification, implementation, and benefits are examined. The new ISO standard for developing and maintaining software is outlined. In particular, attention is given to whether ISO 9000 is to be viewed as a problem of compliance or as an opportunity for IT in shaping the future of organizations in a global marketplace. Two surveys are reviewed and diverse views of the IT role are highlighted
Keywords :
program verification; software maintenance; standards; 9000 series; ISO certification; ISO standard; IT; compliance; diverse views; global marketplace; information technology; ANSI standards; Application software; ISO standards; Information technology; Military standards; Quality management; Software quality; Software standards; Standards development; Standards organizations;
Conference_Titel :
System Sciences, 1993, Proceeding of the Twenty-Sixth Hawaii International Conference on
Conference_Location :
Wailea, HI
Print_ISBN :
0-8186-3230-5
DOI :
10.1109/HICSS.1993.284263
