• DocumentCode
    1802973
  • Title

    K2Chat: Uma Ferramenta de Bate-Papo com Suporte ao Registro e Indexação das Sessões

  • Author

    Ugulino, Wallace ; Goncalves, J.C. ; Nunes, Ricardo R. ; Santoro, Flávia Maria

  • Author_Institution
    Univ. Fed. do Estado do Rio de Janeiro (UNIRIO), Rio de Janeiro
  • fYear
    2008
  • fDate
    27-29 Oct. 2008
  • Firstpage
    235
  • Lastpage
    243
  • Abstract
    Chat tools have been used by a wide range of companies as a communication channel with customers and for the promotion of products and services. Workgroups often use textual chats to communicate in the workplace. Such interactions are rich in knowledge transfer and have been under used in organizational memory. The K2Chat, a textual chat groupware, has been developed to structure the conversation by classifying and relating messages and highlighting keywords for indexation.
  • Keywords
    electronic messaging; groupware; knowledge management; K2Chat chat tool; communication channel; indexing session; knowledge transfer; organizational memory; textual chat groupware; Collaborative software; Collaborative work; Communication channels; Employment; Internet; Irrigation; Jacobian matrices; Knowledge transfer; Relays; Visualization; Chat; Organizational Memory; Relating Messages; Text Mining;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Sistemas Colaborativos, 2008 Simpósio Brasileiro de
  • Conference_Location
    Vila Velha, ES
  • Print_ISBN
    978-0-7695-3500-5
  • Electronic_ISBN
    978-0-7695-3500-5
  • Type

    conf

  • DOI
    10.1109/SBSC.2008.12
  • Filename
    4700801
    • Link To Document
    https://search.isc.ac/dl/search/defaultta.aspx?DTC=49&DC=1802973