Simulation Model for Improving the Operation of the Emergency Department of Special Health Care

Author

Ruohonen, Toni ; Neittaanmaki, Pekka ; Teittinen, Jorma

Author_Institution

Dept. of Math. Inf. Technol., Jyvaskyla Univ.

fYear

2006

fDate

3-6 Dec. 2006

Firstpage

453

Lastpage

458

Abstract

This paper presents a simulation model which describes the operations in the Emergency Department of Special Health Care at the Central Hospital of Jyvaskyla, Finland. It can be used to test different process scenarios, allocate resources and perform activity based cost analysis. By using the simulation model we demonstrate a new operational method, which makes the operation of the Emergency Department of Special Health Care more effective. This operational method is called the triage-team method and it has been studied from two different points of view. The results showed that this method improves the operation of the Emergency Department of Special Health Care substantially (over 25%), if it is implemented properly and includes all the necessary tasks

Keywords

activity based costing; emergency services; health care; simulation; emergency department; perform activity based cost analysis; simulation model; special health care; triage-team method; Costs; Hospitals; Information technology; Mathematical model; Medical services; Performance analysis; Performance evaluation; Resource management; Testing; Throughput;

fLanguage

English

Publisher

ieee

Conference_Titel

Simulation Conference, 2006. WSC 06. Proceedings of the Winter

Conference_Location

Monterey, CA

Print_ISBN

1-4244-0500-9

Electronic_ISBN

1-4244-0501-7

Type

conf

DOI

10.1109/WSC.2006.323115

Filename

4117639