RFID-Enabled Inventory Control Optimization: A Proof of Concept in a Small-to-Medium Retailer

Author

Dane, Hamilton ; Michael, Katina ; Wamba, Samuel Fosso

Author_Institution

Univ. of Wollongong, Wollongong, NSW, Australia

fYear

2010

fDate

5-8 Jan. 2010

Firstpage

1

Lastpage

10

Abstract

This study examines the impact of radio-frequency identification (RFID) technology on the inventory control practices of a small-to-medium retailer using a proof of concept (PoC) approach. The exploratory study was conducted using a single case study of a hardware retailer stocking 5000 product lines provided by 110 active suppliers. To analyze the present mode of operation, procedural documents, semi-structured interviews and a participant observation was conducted. The basis for the proof of concept was a future mode of operation using a quasi-experimental design. Results indicate that in a small-to-medium retail environment, RFID technology could act as a loss prevention mechanism, an enabler for locating misplaced stock, and make a significant contribution to the overall improvement of the delivery process.

Keywords

optimisation; radiofrequency identification; retail data processing; small-to-medium enterprises; stock control; RFID-enabled inventory control optimization; delivery process; hardware retailer; participant observation; procedural documents; proof of concept approach; quasi experimental design; radio-frequency identification technology; semi structured interviews; small-to-medium retailer; Australia; Business process re-engineering; Hardware; Humans; Inventory control; Radio frequency; Radiofrequency identification; Supply chain management; Supply chains; Testing;

fLanguage

English

Publisher

ieee

Conference_Titel

System Sciences (HICSS), 2010 43rd Hawaii International Conference on

Conference_Location

Honolulu, HI

ISSN

1530-1605

Print_ISBN

978-1-4244-5509-6

Electronic_ISBN

1530-1605

Type

conf

DOI

10.1109/HICSS.2010.473

Filename

5428599