Cooperative problem-solving in the air traffic management system

Author

Smith, Philip J. ; Mccoy, Elaine ; Denning, Rebecca ; Obradovich, Jodi Heintz

Author_Institution

Cognitive Syst. Eng. Lab., Ohio State Univ., Columbus, OH, USA

Volume

4

fYear

1997

fDate

12-15 Oct 1997

Firstpage

3137

Abstract

A focus group was held to explore different perspectives on the interactions of operational staff at the airlines and the FAA regarding their real time interactions prior to and during flights. To elicit these different perspectives, four scenarios were prepared based on actual events. The resultant discussion raises issues about information exchange, communication, training and coordination

Keywords

air traffic control; aircraft communication; aircraft computers; aircraft control; human factors; personnel; social aspects of automation; user interfaces; actual events; air traffic management system; communication; cooperative problem solving; coordination; information exchange; operational staff interactions; real time interactions; training; Aerospace engineering; Air traffic control; Aircraft; Airports; Communication system traffic control; FAA; Laboratories; Problem-solving; Real time systems; Systems engineering and theory;

fLanguage

English

Publisher

ieee

Conference_Titel

Systems, Man, and Cybernetics, 1997. Computational Cybernetics and Simulation., 1997 IEEE International Conference on

Conference_Location

Orlando, FL

ISSN

1062-922X

Print_ISBN

0-7803-4053-1

Type

conf

DOI

10.1109/ICSMC.1997.633076

Filename

633076