• DocumentCode
    1809631
  • Title

    Does context influence responses to firewall warnings?

  • Author

    Mahmoud, Mohamed ; Chiasson, Sonia ; Matrawy, Ashraf

  • Author_Institution
    Dept. of Syst. & Comput. Eng., Carleton Univ., Ottawa, ON, Canada
  • fYear
    2012
  • fDate
    23-24 Oct. 2012
  • Firstpage
    1
  • Lastpage
    10
  • Abstract
    Firewall warnings are only effective if users can respond to them in a secure and effective manner. In this paper, we define what the user was doing while receiving the warning message as the context. We evaluate whether either the context in which the user receives the warning or the content of the warning message affects users´ response to the warning message. We ran a user study with 56 participants via an online survey. Our results show that the context in which the warning message appears has no influence on the users´ responses. We further confirm users base their responses to a warning on the content of the warning message itself. We also show that users understood the need for such warning messages and wanted to be involved in the decision-making process as long as they were not interrupted too frequently.
  • Keywords
    decision making; firewalls; human factors; context; decision making process; firewall warnings; online survey; user responses; warning message content;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    eCrime Researchers Summit (eCrime), 2012
  • Conference_Location
    Las Croabas
  • ISSN
    2159-1237
  • Print_ISBN
    978-1-4673-2544-8
  • Type

    conf

  • DOI
    10.1109/eCrime.2012.6489516
  • Filename
    6489516