DocumentCode
1809631
Title
Does context influence responses to firewall warnings?
Author
Mahmoud, Mohamed ; Chiasson, Sonia ; Matrawy, Ashraf
Author_Institution
Dept. of Syst. & Comput. Eng., Carleton Univ., Ottawa, ON, Canada
fYear
2012
fDate
23-24 Oct. 2012
Firstpage
1
Lastpage
10
Abstract
Firewall warnings are only effective if users can respond to them in a secure and effective manner. In this paper, we define what the user was doing while receiving the warning message as the context. We evaluate whether either the context in which the user receives the warning or the content of the warning message affects users´ response to the warning message. We ran a user study with 56 participants via an online survey. Our results show that the context in which the warning message appears has no influence on the users´ responses. We further confirm users base their responses to a warning on the content of the warning message itself. We also show that users understood the need for such warning messages and wanted to be involved in the decision-making process as long as they were not interrupted too frequently.
Keywords
decision making; firewalls; human factors; context; decision making process; firewall warnings; online survey; user responses; warning message content;
fLanguage
English
Publisher
ieee
Conference_Titel
eCrime Researchers Summit (eCrime), 2012
Conference_Location
Las Croabas
ISSN
2159-1237
Print_ISBN
978-1-4673-2544-8
Type
conf
DOI
10.1109/eCrime.2012.6489516
Filename
6489516
Link To Document