A dynamic architecture for increased passenger queue model fidelity

This study presents a dynamic queue controller to generate realistic queue formation and behaviour within a discrete event environment and a new data set to define passenger walking speeds. This new controller provides a detailed visual reference of the queue behaviour and provides information on important metrics, such as queue size. The controller, combined with the walking speed data, is validated against CCTV footage of airport passenger screening points, and the simulation outputs are compared to results obtained from queueing theory. A simulation approach provides superior results over the averaged results from queuing theory and a more useful insight into the behaviour of the system.