Requirements establishment for complex product development using value-focused thinking

Author

Zhang, Xinwei ; Auriol, Guillaume ; Baron, Claude

Author_Institution

Lab. Toulousain de Technol. et D´´Ing. des Syst. (LATTIS), Univ. of Toulouse, Toulouse, France

fYear

2010

fDate

7-10 Dec. 2010

Firstpage

2531

Lastpage

2535

Abstract

Establishment of appropriate requirements specification for product design is critical for customer satisfaction. In this paper we present a systematic and analytical approach to this subjective stage. The process, methods and models view of the approach are discussed with regarding to multi-attribute value analysis. It will contribute to material improvement of understanding of customer needs and expectations compared with traditional QFD paradigm, and provide a foundation for value-driven design.

Keywords

customer satisfaction; product design; product development; quality function deployment; QFD paradigm; complex product development; customer expectations; customer needs; customer satisfaction; product design; value-focused thinking; Biological system modeling; Mathematical model; Modeling; Product design; Product development; Quality function deployment; Systematics; QFD; requirements establishment; value model; value-focused thinking;

fLanguage

English

Publisher

ieee

Conference_Titel

Industrial Engineering and Engineering Management (IEEM), 2010 IEEE International Conference on

Conference_Location

Macao

ISSN

2157-3611

Print_ISBN

978-1-4244-8501-7

Electronic_ISBN

2157-3611

Type

conf

DOI

10.1109/IEEM.2010.5674242

Filename

5674242