Title :
A study of occupational stress of aviation ground crews
Author :
Sun, K.S. ; Lee, Y.S.
Author_Institution :
Dept. of Air Transp., Kainan Univ., Taoyuan, Taiwan
Abstract :
The aim of this study was to explore the relationship between various sources of occupational stress and work performance in aviation ground crews. It was also to explore the connection among occupational stress, coping strategies and work performance by using the Structural Equation Modeling (SEM). The result of analysis exhibited that occupational stress had a negative impact on work performance and the coping strategies were the mediator survives between occupational stress and work performance.
Keywords :
air traffic; airports; occupational stress; personnel; aviation ground crew; coping strategies; occupational stress; structural equation modeling; work performance; Analytical models; Correlation; Mathematical model; Occupational stress; Psychology; Reliability; Stress; Aviation ground crews; coping strategies; occupational stress; work performance;
Conference_Titel :
Industrial Engineering and Engineering Management (IEEM), 2010 IEEE International Conference on
Conference_Location :
Macao
Print_ISBN :
978-1-4244-8501-7
Electronic_ISBN :
2157-3611
DOI :
10.1109/IEEM.2010.5674362
