“And CNM for all.”: Customer network management services for broadband data services

With the advent of public, broadband, data service offerings such as Frame Relay and Switched Multi-megabit Data Service (SMDS), the frontier for customer network management must expand. Customer Network Management (CNM) capabilities must keep pace with these new services. Simple Network Management Protocol (SNMP)-based CNM services are being defined for publicly-offered data. The CNM service architecture, management protocol, service capabilities, access mechanisms, and management information for Frame Relay, SMDS, and other potential ATM-based services are discussed