Title :
Pilot testing the DigiQUALTM protocol: lessons learned
Author :
Kyrillidou, Martha ; Giersch, Sarah
Author_Institution :
Assoc. of Res. Libr., Washington, DC
Abstract :
The association of research libraries (ARL) is developing the DigiQUALtrade protocol to assess the service quality provided by digital libraries (DLs). In 2005, statements about DL service quality were put through a two-step validation process with DL developers and then with users in an online survey.
Keywords :
digital libraries; research libraries; DigiQUAL protocol; digital library; pilot testing; research library; Aggregates; Computer applications; Computer science education; Environmental economics; Privacy; Production; Protocols; Recruitment; Software libraries; Testing; digital library service quality; educational digital libraries; evaluation; libraries;
Conference_Titel :
Digital Libraries, 2006. JCDL '06. Proceedings of the 6th ACM/IEEE-CS Joint Conference on
Conference_Location :
Chapel Hill, NC
Print_ISBN :
1-59593-354-9
DOI :
10.1145/1141753.1141864
