• DocumentCode
    1828069
  • Title

    Pilot testing the DigiQUALTM protocol: lessons learned

  • Author

    Kyrillidou, Martha ; Giersch, Sarah

  • Author_Institution
    Assoc. of Res. Libr., Washington, DC
  • fYear
    2006
  • fDate
    11-15 June 2006
  • Firstpage
    369
  • Lastpage
    369
  • Abstract
    The association of research libraries (ARL) is developing the DigiQUALtrade protocol to assess the service quality provided by digital libraries (DLs). In 2005, statements about DL service quality were put through a two-step validation process with DL developers and then with users in an online survey.
  • Keywords
    digital libraries; research libraries; DigiQUAL protocol; digital library; pilot testing; research library; Aggregates; Computer applications; Computer science education; Environmental economics; Privacy; Production; Protocols; Recruitment; Software libraries; Testing; digital library service quality; educational digital libraries; evaluation; libraries;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Digital Libraries, 2006. JCDL '06. Proceedings of the 6th ACM/IEEE-CS Joint Conference on
  • Conference_Location
    Chapel Hill, NC
  • Print_ISBN
    1-59593-354-9
  • Type

    conf

  • DOI
    10.1145/1141753.1141864
  • Filename
    4119184