Improving users satisfaction by using requirements engineering approaches in the conceptual phase of construction projects: The elicitation process

The purpose of this article is to define an approach to improve consideration of users´ requirements in the early stage of a construction project. The input of the approach is the construction project appraisal and aims to produce a briefing program add-on relative to its business process needs and objectives. Requirements engineering is used as a basis for the proposed methodology, supported by the functional analysis, the quality function deployment and modeling languages. Its first application results focus on the requirements elicitation process. New kinds of information on the secondary school case study relative to its building were found, information missing from the current briefing program and sources of innovation and improvement. The conclusion deals with the importance to develop this kind of framework that could save time and bring more value to buildings through a business-building alignment.