Title :
Internal documentation benchmarking: a tool for all reasons
Author :
Vie, Donald S Le, Jr.
Author_Institution :
Imaging Syst. Div., Motorola Inc., Austin, TX, USA
Abstract :
Regardless of how good you think your technical communication products are, or how well regarded they are with your customers, continuous improvement is mandatory. In today´s fast-paced information-based environment, there is no such thing as standing still. You are either moving forward or you are moving backward. Benchmarking your documentation is an excellent way to keep it on a path of continuous improvement
Keywords :
system documentation; technical presentation; continuous improvement; information-based environment; internal documentation benchmarking; technical communication products; Best practices; Communication standards; Continuous improvement; Documentation; Focusing; Investments; Monitoring; Professional communication; Standards organizations; Trajectory;
Conference_Titel :
Professional Communication Conference, 1998. IPCC 98. Proceedings. 1998 IEEE International
Conference_Location :
Quebec City, Que.
Print_ISBN :
0-7803-4890-7
DOI :
10.1109/IPCC.1998.722085
