DocumentCode
1829773
Title
Away with words! How to create wordless documentation
Author
Hofmann, Patrick
Author_Institution
Quarry Integrated Commun., Waterloo, Ont., Canada
Volume
2
fYear
1998
fDate
23-25 Sep 1998
Firstpage
437
Abstract
How do you convey an entire set of complex instructions without words, and why would you even bother? Since the author first asked this question, he has deleted countless words from the pages of hardware user manuals. As a technical illustrator and writer, the author creates award-winning wordless documentation and visual solutions for his clients. This paper explains what he has learned: how to use wordlessness to downsize multi-lingual sets of assembly manuals, and how to illustrate complex instructions with the same concern for usability as we have with writing
Keywords
system documentation; technical presentation; user manuals; assembly manuals; complex instructions; downsizing; hardware user manuals; multilingual sets; technical illustrations; usability; visual solutions; wordless documentation; writing; Assembly; Computer aided manufacturing; Computer networks; Costs; Documentation; Globalization; Hardware; Libraries; Testing; Usability;
fLanguage
English
Publisher
ieee
Conference_Titel
Professional Communication Conference, 1998. IPCC 98. Proceedings. 1998 IEEE International
Conference_Location
Quebec City, Que.
Print_ISBN
0-7803-4890-7
Type
conf
DOI
10.1109/IPCC.1998.722129
Filename
722129
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