DocumentCode
1830926
Title
Interface management in enterprises
Author
Li, Meng ; Peng, Zhizhong
Author_Institution
Sch. of Bus. & Adm., Shandong Univ., Jinan, China
Volume
1
fYear
2005
fDate
13-15 June 2005
Firstpage
344
Abstract
This article combines the following theories: interface management and enterprise´s informationization of management, and exposes the relation and interaction of them. Then we expose the thought of interface management included in two common information systems (SRM, CRM). Through above we can know the relation that complements each other between interface management and enterprise´s informationization.
Keywords
business process re-engineering; commerce; customer relationship management; information systems; supply chain management; CIM; CRM; SIM; SRM; enterprise informationization; enterprise interface management; information systems; Computer integrated manufacturing; Costs; Customer relationship management; Engineering management; Marketing management; Packaging machines; Project management; Research and development; Research and development management; Supply chains;
fLanguage
English
Publisher
ieee
Conference_Titel
Services Systems and Services Management, 2005. Proceedings of ICSSSM '05. 2005 International Conference on
Print_ISBN
0-7803-8971-9
Type
conf
DOI
10.1109/ICSSSM.2005.1499492
Filename
1499492
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