Title :
A fuzzy AHP approach for service vendor selection under uncertainty
Author :
Tang, Xiaoting ; Fang, Shijian
Author_Institution :
Dept. of Stat. & Finance, USTC, Hefei, China
Abstract :
Service Supply Chain is a new research concern in supply chain management. This paper proposes the basic mode of service supply chain, analyzes the characteristics of service vendor from four aspects. We present an approach for the evaluation and selection of service vendor. According to the Fuzzy AHP, and the triangular fuzzy numbers comparative theory, we establish the hierarchical architecture and synthetic weight for the development of a Fuzzy AHP based model to assess suppliers and to help manufacturers make informative decisions. A numerical example is given to carry on the confirmation to the selection method. In addition, analysis and conclusion were conducted.
Keywords :
decision making; fuzzy set theory; number theory; supply chain management; fuzzy AHP approach; service supply chain; service vendor selection; supply chain management; triangular fuzzy numbers comparative theory; Analytical models; Companies; Decision making; Decision support systems; Matrix converters; Supply chains; Uncertainty; fuzzy AHP; service supply chain; triangular fuzzy numbers;
Conference_Titel :
Business Management and Electronic Information (BMEI), 2011 International Conference on
Conference_Location :
Guangzhou
Print_ISBN :
978-1-61284-108-3
DOI :
10.1109/ICBMEI.2011.5914476
