Title :
Emotionally Intelligent Agents for Human Resource Management
Author :
Khosla, R. ; Chu, M.-T. ; Tohi, K. ; Yamada, K.G. ; Kuneida, K. ; Oga, S.
Abstract :
This paper describes the role and correlation of non-verbal data (emotions) with other data in managerial decision making in natural environment. The work is targeted towards context-aware emotionally intelligent Human Resource Management (HRM), information personalization and managerial decision making in consumer and service sector industries like finance/banking, electronics, retail, tourism and health care.
Keywords :
Banking; Context-aware services; Decision making; Electronics industry; Environmental management; Finance; Financial management; Human resource management; Information management; Intelligent agent; Emotional State Changes; Emotionally Intelligent Decision Support; Human Resource Management; Selling Behavior;
Conference_Titel :
Web Intelligence and Intelligent Agent Technologies, 2009. WI-IAT '09. IEEE/WIC/ACM International Joint Conferences on
Conference_Location :
Milan, Italy
Print_ISBN :
978-0-7695-3801-3
Electronic_ISBN :
978-1-4244-5331-3
DOI :
10.1109/WI-IAT.2009.299
