DocumentCode
1851366
Title
A queuing model for health centre
Author
Agrawal, Gaurav
Author_Institution
Electr. Eng., Indian Inst. of Technol. Kanpur, Kanpur, India
Volume
1
fYear
2010
fDate
1-3 Aug. 2010
Abstract
In this paper, we present a queuing theoretic approach to a general class of healthcare systems. We derived new expressions to assess the effect of service outages and use the resulting model to approximate patient flow times. We study the harmful impact of service interruptions on patient flow times. In addition, we present an optimization model to determine the optimum number of doctors/service providers required during a service session. In order to do this, staffing numbers, patient arrival rates, and patient service times are key data to be collected before we apply queuing theoretic techniques.
Keywords
health care; optimisation; queueing theory; healthcare systems; optimization model; patient flow times; queuing theoretic approach; service interruptions; Analytical models; Delay; Hospitals; Mathematical model; Queueing analysis; Servers; Arrival time; Erlang-C; M/M/m queuing model; Service time; patient flows;
fLanguage
English
Publisher
ieee
Conference_Titel
Electronics and Information Engineering (ICEIE), 2010 International Conference On
Conference_Location
Kyoto
Print_ISBN
978-1-4244-7679-4
Electronic_ISBN
978-1-4244-7681-7
Type
conf
DOI
10.1109/ICEIE.2010.5559692
Filename
5559692
Link To Document