DocumentCode :
1858874
Title :
Towards an Ethical Sales-Agent in E-commerce
Author :
Honarvar, Ali Reza ; Ghasem-Aghaee, Nasser
Author_Institution :
Comput. Eng. Dept., Islamic Azad Univ., Arsanjan, Iran
fYear :
2010
fDate :
22-24 Jan. 2010
Firstpage :
230
Lastpage :
233
Abstract :
For simulating a shop on cyberspace with complete properties of a real shop, we need to model a shop´s clerks as virtual clerks with complete capabilities of a real clerk. For this purpose we need an autonomous entity which is called autonomous sales-agent. As autonomy and human-like capabilities of these agents, such as predicting customer´s preference, have been developing, they can perform unethical behaviors besides their normal behaviors. So the capability of them to make moral decisions becomes an important concern. In this paper we adapted our previous proposed general framework for creating an artificial ethical agent which can be integrated into the reasoning structure of sales-agent in order to add the capability of performing ethical behaviors to autonomous sales-agent. Some implementation guidelines are also presented for implementation of proposed framework by JColibri and JACK.
Keywords :
electronic commerce; mobile robots; sales management; service robots; autonomous sales-agent; cyberspace; e-commerce; human-like capabilities; reasoning structure; virtual clerks; Artificial intelligence; Computational modeling; Computer simulation; Context modeling; Decision making; Electronic commerce; Electronic learning; Ethics; Guidelines; Predictive models; Ethical sales-agent; artificial moral agent; computational ethics; e-commerce; machine ethisc;
fLanguage :
English
Publisher :
ieee
Conference_Titel :
e-Education, e-Business, e-Management, and e-Learning, 2010. IC4E '10. International Conference on
Conference_Location :
Sanya
Print_ISBN :
978-1-4244-5680-2
Electronic_ISBN :
978-1-4244-5681-9
Type :
conf
DOI :
10.1109/IC4E.2010.136
Filename :
5432428
Link To Document :
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