Study on the Evaluation Model of Student Satisfaction Based on Factor Analysis

The paper first determined index system of the student satisfaction by the systematic analysis approach, established the mathematical evaluation model of student satisfaction based on factor analysis, then assessed and modified the model through empirical study. It turned out that perceived quality had the greatest impact on satisfaction rating. Student expectations and perceived value had significant effects, too. So the primary factor to improve the student satisfaction is to increase the input of teaching equipment and teaching materials, especially network and e-learning resources. Guiding the learning method by teachers should also be stressed.