Title :
A service science approach for eLearning
Author :
Ismail, Mohamed Nazul ; Yahya, Yazrina ; Mukhtar, Muriati ; Zahrawi, Ali Ahmad ; Zakaria, Mohamad Shanudin
Author_Institution :
Dept. of Syst. Sci. & Manage., UKM, Bangi, Malaysia
Abstract :
This study focused on the process of creating framework to support a web-based e-learning system which uses service science approach. Co-creation value by stakeholder is a main task along the process of new framework for Learning Management System (LMS). Hopefully it does escalate learners´ motivation in using Learning Management System (LMS) and make use of LMS effectively. Ultimately, we hoped to achieve a better service for LMS. It is part of attraction to improve value-in-use of LMS and to be able to achieve better education levels..
Keywords :
Internet; computer aided instruction; LMS; Web-based e-learning system; learning management system; Educational institutions; Electronic learning; Interviews; Least squares approximation; Materials; Social network services; Learning Management System; Service-dominant logic; e-learning; value co-creation;
Conference_Titel :
Information Technology (ITSim), 2010 International Symposium in
Conference_Location :
Kuala Lumpur
Print_ISBN :
978-1-4244-6715-0
DOI :
10.1109/ITSIM.2010.5561335
