Title :
Table of contents
Abstract :
The following topics are dealt with: service design and engineering; service operation and innovations; logistics and supply chain management; service marketing and sustaining; service management and manufacturing firms; information technology and systems; service science; socio-economic effects; consumer behaviour; electronic commerce; electronic business; Web services and customer demands
Keywords :
consumer behaviour; contracts; customer services; electronic commerce; outsourcing; purchasing; retailing; scheduling; service industries; socio-economic effects; stock control; supply chain management; supply chains; Web services; consumer behaviour; electronic business; electronic commerce; information systems; information technology; logistics; manufacturing firms; service design; service engineering; service innovations; service management; service marketing; service operations; service science; socio-economic effects; supply chain management;
Conference_Titel :
Service Operations and Logistics, and Informatics, 2006. SOLI '06. IEEE International Conference on
Conference_Location :
Shanghai
Print_ISBN :
1-4244-0317-0
DOI :
10.1109/SOLI.2006.329103
