Improvement of Government Organization Service Management

Author

Liu, Gang

Author_Institution

Sch. of Bus., East China Univ. of Sci. & Technol., Shanghai

fYear

2006

fDate

21-23 June 2006

Firstpage

239

Lastpage

243

Abstract

It is essential to establish a responsible, service government in modern social and economic development. In this paper, firstly, we researched a service system of a government organization, including the sector structures, resource elements, internal service activities, service quality and public service affairs. Then unit management, module management and element management of government organization services are presented based on the elementary characteristics of a government organization and its service activities

Keywords

government policies; local government; organisational aspects; public administration; socio-economic effects; element management; government organization; internal service activities; module management; public service affairs; sector structures; service management; service quality; social-economic development; unit management; Constitution; Content management; Energy management; Government; Logic; Power system management; Production management; Quality management; Resource management; Sustainable development; Government organization; Module management; Service management; Unit management;

fLanguage

English

Publisher

ieee

Conference_Titel

Service Operations and Logistics, and Informatics, 2006. SOLI '06. IEEE International Conference on

Conference_Location

Shanghai

Print_ISBN

1-4244-0317-0

Electronic_ISBN

1-4244-0318-9

Type

conf

DOI

10.1109/SOLI.2006.328924

Filename

4125585