Title :
IT Boundary-Spanning Capability Promotes Business Process Reengineering: Haier Case
Author :
Jiangming Huang ; Jingbo Hu ; Taohua Ouyang
Author_Institution :
Sch. of Bus., Renmin Univ. of China, Beijing, China
Abstract :
This paper takes Haier as a case to analyze how IT boundary-spanning capability promotes BPR. In terms of the case analysis, this study has great theoretical value for exploring an evolutionary process of IT boundary-spanning capability promoting BPR. With its findings, this study also contributes to practical value on how boundary spanners form IT boundary-spanning capability, and then break through internal and external boundary obstacles for making BPR succeed.
Keywords :
business process re-engineering; evolutionary computation; information management; information technology; Haier case; IT boundary-spanning capability; business process reengineering; evolutionary process; external boundary obstacles; internal boundary obstacles; Business process reengineering; Case study; IT boundary-spanning capability;
Conference_Titel :
Information Science and Engineering (ISISE), 2012 International Symposium on
Conference_Location :
Shanghai
Print_ISBN :
978-1-4673-5680-0
DOI :
10.1109/ISISE.2012.89
