An Automated Approach to Assessment Management of Higher Education Institutions

This paper presents the development of a knowledge management tool that addresses the needs of the higher education institutions in terms of their self evaluation process. The tool aims at bridging the gap between the collection, handling and distribution of data by engaging the various stakeholders in a dialogue and action to improve outcomes. It was developed and modelled according to the quality assurance standards and processes adopted by the oldest American regional accreditation association the New England Association of Schools & Colleges Inc. (NEASC). Conceptually the tool is focused on the six interrogatives of the English language: what, where, when, who, how and why. The questions raised are grouped and addressed in three areas, description, appraisal and projection, according to the format suggested by NEASC