Title :
Process mining in CSCW systems
Author :
Van der Aalst, Wil M P
Author_Institution :
Dept. of Tech. Manage., Eindhoven Univ. of Technol., Netherlands
Abstract :
Process mining techniques allow for extracting information from event logs. For example, the audit trails of a workflow management system or the transaction logs of an enterprise resource planning system can be used to discover models describing processes, organizations, and products. Traditionally, process mining has been applied to structured processes. In this paper, we argue that process mining can also be applied to less structured processes supported by computer supported cooperative work (CSCW) systems. In addition, the ProM framework is described. Using ProM a wide variety of process mining activities are supported ranging from process discovery and verification to conformance checking and social network analysis.
Keywords :
data mining; groupware; knowledge management; workflow management software; ProM framework; business activity monitoring; business process intelligence; computer supported cooperative work; conformance checking; data mining; enterprise resource planning system; event logs; information extraction; process mining techniques; social network analysis; transaction logs; workflow management system; Application software; Collaborative work; Computerized monitoring; Data mining; Enterprise resource planning; Magnesium compounds; PROM; Process design; Social network services; Technology management;
Conference_Titel :
Computer Supported Cooperative Work in Design, 2005. Proceedings of the Ninth International Conference on
Print_ISBN :
1-84600-002-5
DOI :
10.1109/CSCWD.2005.194134
