Title :
Interaction patterns among global software development learning teams
Author :
Serce, Fatma Cemile ; Brazile, Robert ; Swigger, Kathleen ; Dafoulas, George ; Alpaslan, Ferda Nur ; Lopez, Victor
Abstract :
This paper describes a study of the impact of communication behaviors on the performance of global software teams. Using a content analysis technique developed by Curtis and Lawson (2001), the researchers first characterized the asynchronous communications among student teams in Panama, Turkey and the US as they worked to complete a global software development project. Cluster analysis was then used to identify groups with similar communication patterns, which is defined as the proportion of time spent on each of the behaviors. Results suggest that particular patterns of communication behaviors are associated with higher performance. More specifically, it appears that communications related to the ldquocontributingrdquo category seem to have the strongest relationship to high performance.
Keywords :
computer aided instruction; computer science education; distance learning; software engineering; asynchronous communications; cluster analysis; communication behaviors; content analysis technique; global software development learning teams; global software development project; interaction patterns; student teams; Asynchronous communication; Collaboration; Collaborative software; Collaborative tools; Cultural differences; Education; Programming; Software engineering; Software performance; Software tools; Global software development; collaborative learning; distributed learning teams; software engineering;
Conference_Titel :
Collaborative Technologies and Systems, 2009. CTS '09. International Symposium on
Conference_Location :
Baltimore, MD
Print_ISBN :
978-1-4244-4584-4
Electronic_ISBN :
978-1-4244-4586-8
DOI :
10.1109/CTS.2009.5067472