Title :
Agent-based negotiation in e-commerce: state of the art
Author :
Zhang, Hong ; Qiu, Yuhui
Author_Institution :
Fac. of Comput. & Inf. Sci., Southwest China Normal Univ., Chonqing, China
Abstract :
Negotiation plays an important role for the success of e-commerce, while agent-based negotiation is a new trend. This paper summarizes and analyzes the key concepts and techniques in agent-based negotiation in e-commerce with a particular emphasis on business-to-business (B2B) and business-to-customer (B2C) aspects. Future directions are pointed out, and potential impediments to the wide adoption of agent-based negotiation in e-commerce are highlighted.
Keywords :
Internet; electronic commerce; negotiation support systems; software agents; agent-based negotiation; auction; business-to-business aspect; business-to-customer aspect; electronic commerce; Business; Consumer electronics; Electronic commerce; Globalization; Humans; IP networks; Impedance; Information analysis; Information science; Information technology;
Conference_Titel :
Active Media Technology, 2005. (AMT 2005). Proceedings of the 2005 International Conference on
Print_ISBN :
0-7803-9035-0
DOI :
10.1109/AMT.2005.1505317