DocumentCode
1953886
Title
Automated tourism package configurator - first results
Author
Fuerstner, I. ; Anisic, Z. ; Nadj, A.
Author_Institution
Coll. of Appl. Sci., Subotica Tech., Subotica, Serbia
fYear
2012
fDate
20-22 Sept. 2012
Firstpage
345
Lastpage
350
Abstract
When the customer wants a product that fits their personal requirements, they are facing the challenge of whether to spend a huge amount of time and cognitive energy on choosing or configuring the desired product, or to settle for a predefined one. In the case of tourism packages, the customer can choose from predefined ones both online or offline, or they can use numerous specialized web pages that can be of lesser or greater complexity. Most of them configure a package from a series of lists which the customer should pick an option from. This can often be rather time-consuming and annoying, especially if the customer has no real knowledge about the options available. Therefore, this paper presents an automated solution for a tourism package configurator, accompanied with a case study.
Keywords
Web sites; mass production; product customisation; travel industry; Web pages; automated tourism package configurator; mass customization; Complexity theory; Databases; Fuzzy reasoning; Informatics; Information technology; Intelligent systems; Reactive power;
fLanguage
English
Publisher
ieee
Conference_Titel
Intelligent Systems and Informatics (SISY), 2012 IEEE 10th Jubilee International Symposium on
Conference_Location
Subotica
Print_ISBN
978-1-4673-4751-8
Electronic_ISBN
978-1-4673-4749-5
Type
conf
DOI
10.1109/SISY.2012.6339542
Filename
6339542
Link To Document