An integrated approach to developing a successful one-stop portal e-government

E-government is a rapidly growing phenomenon in both developed and developing countries. Recognizing the perceived benefits, governments are investing huge sums in e-government initiatives. However, very few e-government projects succeed. There are technical and economic failures. This paper presents the nature and problems of e-government. An integrated approach to developing a successful one-stop portal e-government is introduced including knowledge management and efficient personalised services.