Title :
The impact of brand community on brand loyalty: A theoretical framework
Author_Institution :
Sch. of Econ. & Manage., ZhengZhou Univ. of Light Ind., ZhengZhou, China
Abstract :
Brand loyalty as core dimension of brand equity is essential for any company that plans to maintain long term competitive advantages. As marketers seek to increase marketing efficiency, customer loyalty and brand affinity by building brand community. Reviewing previous research in this area, although the these studies provides an important reference and evidence of the positive effect between brand community and brand loyalty, little is written about how to describe the mechanism of the two. This paper constructs the integrated framework of the interaction effects between brand community and brand loyalty, this establishes the theoretical foundation for the empirical analysis in the future.
Keywords :
consumer behaviour; brand affinity; brand community; brand equity; brand loyalty; competitive advantage; empirical analysis; marketing efficiency; Buildings; Communities; Companies; Educational institutions; Ethics; Psychology; brand community; identification; loyalty; self-brand connections;
Conference_Titel :
Information Management, Innovation Management and Industrial Engineering (ICIII), 2012 International Conference on
Conference_Location :
Sanya
Print_ISBN :
978-1-4673-1932-4
DOI :
10.1109/ICIII.2012.6339712