Title :
Education for home treated diabetic patients
Author :
Maglaveras, N. ; Giaglis, G. ; Goulis, D.G. ; Lekka, I. ; Avramides, A. ; Balas, E.A.
Author_Institution :
Lab. of Med. Informatics, Aristotle Univ. of Thessaloniki, Greece
Abstract :
Home care offers a new model of health care delivery that can improve quality of life, rationalize costs and achieve wellbeing. Contact centers can be used as an intermediary between patients and medical staff. The implementation of a contact center offers great opportunities for patient education in their own homes. The current work proposes a way of retrieving, filtering and structuring medical knowledge so that it can be presented to the patients in a user-friendly way using voice messages.
Keywords :
biomedical education; call centres; diseases; geriatrics; health care; telemedicine; voice mail; call-center; contact centers; costs; disease management; education; elderly people; health care delivery; home care; home treated diabetic patients; medical knowledge filtering; medical knowledge retrieval; medical knowledge structuring; medical staff; patients; quality of life; user-friendly way; voice messages; wellbeing; Biomedical informatics; Costs; Diabetes; Diseases; Endocrine system; Filtering; Hospitals; Internet telephony; Medical services; Medical treatment;
Conference_Titel :
Engineering in Medicine and Biology Society, 2001. Proceedings of the 23rd Annual International Conference of the IEEE
Print_ISBN :
0-7803-7211-5
DOI :
10.1109/IEMBS.2001.1019629
