Title :
Application of Fuzzy Comprehensive Evaluation Method in Selecting Logistics Service Provider
Author :
Song Ti ; Wei Lianyu ; Li Yunhua ; Sun WenXia
Author_Institution :
Sch. of Civil Eng., Hebei Univ. of Technol., Tianjin, China
Abstract :
As market competition intensifies, numerous enterprises transfer auxiliary logistics functions to professional logistics service provider (LSP) in order to enhance their core competitiveness. Reasonable and practical evaluation method is premise of selecting LSP which is suitable for the enterprise. A comprehensive evaluation index system is established based on the requirements of various factors of logistics services and the system is evaluated by the fuzzy comprehensive evaluation method. Taking an actual production enterprise to select a LSP as an example the application of this method is illustrated.
Keywords :
fuzzy set theory; logistics; performance evaluation; service industries; LSP selection; competitiveness; fuzzy comprehensive evaluation method; logistics service provider; Customer satisfaction; Indexes; Industries; Logistics; Outsourcing; Reliability; Transportation;
Conference_Titel :
Internet Technology and Applications, 2010 International Conference on
Conference_Location :
Wuhan
Print_ISBN :
978-1-4244-5142-5
Electronic_ISBN :
978-1-4244-5143-2
DOI :
10.1109/ITAPP.2010.5566484