Delivering Mobile eGovernance on Low-End-Phones

Author

Manjunath, Geetha ; Muthanna, Revathi ; Thara, S. ; Dhanasekaran, Harini ; Tiwari, Priyanka ; Das, Prosenjit

Author_Institution

Hewlett-Packard Labs., Bangalore, India

fYear

2012

fDate

23-26 July 2012

Firstpage

348

Lastpage

351

Abstract

While many public services are getting web-enabled, there are many hurdles in getting those services to a common man. A key problem is the low Internet penetration among this population. Despite the growth in mobile phone usage, mobile internet has not taken off. More than 50% of the handsets sold just support voice and text messaging. We therefore, propose a platform to deliver Internet-based services over these low-featured phones. Our approach enables rapid creation of SMS and voice interfaces for any IT service without any programming. In addition the platform enables rapid creation of mobile widgets for Android, Palm and Windows phones. Customized location aware applications can also be enabled for Android devices through the platform. A live pilot is currently ongoing in India for health and career related services.

Keywords

Internet; electronic messaging; government data processing; mobile computing; smart phones; user interfaces; Android; IT service; India; Internet penetration; Internet-based services; Palm; SMS interfaces; Web-enabled public services; Windows phones; career related services; customized location aware applications; health related services; low-end-phones; low-featured phones; mobile Internet; mobile egovernance delivery; mobile phone usage; voice interfaces; Browsers; Internet; Mobile communication; Portals; Programming; Smart phones; Mobile Internet; SMS; Voice; low-end phones;

fLanguage

English

Publisher

ieee

Conference_Titel

Mobile Data Management (MDM), 2012 IEEE 13th International Conference on

Conference_Location

Bengaluru, Karnataka

Print_ISBN

978-1-4673-1796-2

Electronic_ISBN

978-0-7695-4713-8

Type

conf

DOI

10.1109/MDM.2012.74

Filename

6341417