• DocumentCode
    1982841
  • Title

    A natural language interface for expert system help desks

  • Author

    Drew, Candy F.

  • Author_Institution
    IBM Corp., Bethesda, MD, USA
  • fYear
    1990
  • fDate
    10-12 Sep 1990
  • Firstpage
    209
  • Lastpage
    215
  • Abstract
    The author addresses how a natural language interface might be written entirely within IBM´s Expert System Environment Shell (ESE). The interface is designed around the help desk application, a diagnostic knowledge base. The implementation uses techniques called FASTPATH, INHERIT, and CHGPATH
  • Keywords
    expert systems; natural languages; technical support services; CHGPATH; Expert System Environment Shell; FASTPATH; IBM´s; INHERIT; diagnostic knowledge base; help desk application; natural language interface; Bars; Delay effects; Delay systems; Diagnostic expert systems; Expert systems; Mice; Natural languages; Navigation; Pressing; User interfaces;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Managing Expert System Programs and Projects, 1990. Proceedings., IEEE Conference on
  • Conference_Location
    Bethesda, MD
  • Print_ISBN
    0-8186-2059-5
  • Type

    conf

  • DOI
    10.1109/MESPP.1990.122710
  • Filename
    122710
    • Link To Document
    https://search.isc.ac/dl/search/defaultta.aspx?DTC=49&DC=1982841