DocumentCode
1984601
Title
An Empirical Research on the Forming of Students´ Loyalty to University Brand from the Brand Community Point of View
Author
Liu, Yong ; Jia, Shenghua
Author_Institution
Sch. of Manage., Zhejiang Univ., Hangzhou
Volume
1
fYear
2008
fDate
21-22 Dec. 2008
Firstpage
46
Lastpage
49
Abstract
This paper analyzed the forming of studentspsila loyalty to university brand from the view of brand community. The conclusions of this paper included: First, fun experiences impulse the studentspsila university involvement which is the precondition of loyalty to university brand; Second, fun experiences bring loyalty behavior and loyalty attitude at the same time; Third, challenging experiences have a remarkable influence on understanding universitypsilas ritual and traditions; Fourth, challenging experiences can only induce loyalty attitude.
Keywords
behavioural sciences; educational institutions; brand community; challenging experiences; loyalty attitude; loyalty behavior; student university involvement; university brand; university ritual and traditions; Customer relationship management; Educational technology; Ethics; Geoscience and remote sensing; Industrial relations; Management training; Manufacturing; Paper technology; Scattering; Technology management; brand community; loyalty; university brand;
fLanguage
English
Publisher
ieee
Conference_Titel
Education Technology and Training, 2008. and 2008 International Workshop on Geoscience and Remote Sensing. ETT and GRS 2008. International Workshop on
Conference_Location
Shanghai
Print_ISBN
978-0-7695-3563-0
Type
conf
DOI
10.1109/ETTandGRS.2008.75
Filename
5070095
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