Title :
Researching into University Teaching Quality - Based on Students´ Satisfaction Degree
Author :
Wang Wei ; Wang Yan
Author_Institution :
Sch. of Public Finance & Manage., Harbin Univ. of Commerce, Harbin
Abstract :
Only by offering high quality teaching service, can universities attract more students and continue to grow and survive in intense competitions. Through improving the indicators of international popular customer satisfactory degree model, this paper builds a studentspsila satisfaction degree model for university teaching quality evaluation. Studentspsila satisfaction degree of teaching quality is decided by both studentspsila recognition and expectation. Therefore, it is a valuable measure to raise studentspsila satisfaction by building a new teaching quality evaluation system, which upgrades teaching content and keeps positive teaching attitude.
Keywords :
customer satisfaction; educational institutions; quality management; teaching; international popular customer satisfactory degree model; students satisfaction degree model; university teaching quality evaluation; Continuing education; Educational institutions; Educational technology; Financial management; Geoscience and remote sensing; Image recognition; Management training; Public finance; Quality management; Uncertainty; factor analysis; satisfaction degree; teaching quality; university teachers;
Conference_Titel :
Education Technology and Training, 2008. and 2008 International Workshop on Geoscience and Remote Sensing. ETT and GRS 2008. International Workshop on
Conference_Location :
Shanghai
Print_ISBN :
978-0-7695-3563-0
DOI :
10.1109/ETTandGRS.2008.260