Abstract :
The author advocates approaching the prevention and treatment of burnout from a combination of individual, group, and organizational perspectives. In each area, the communication skills necessary to prevent or reduce burnout are presented. Primary emphasis is placed on techniques for gaining perspective, resolving substantive and affective conflict, developing social support systems, and increasing constructive feedback and employee control
Keywords :
employment; management; professional aspects; communication skills; conflict; constructive feedback; employee control; job burnout; management; organizational perspectives; perspective; social support systems; Business communication; Communication system control; Control systems; Ethics; Feedback; Fires; Frequency; Handwriting recognition; Oral communication; Stress;