Title :
The ISO 9000 Series Standards-a new way of doing business
Author :
Liebesman, Sandford
Author_Institution :
AT&T Bell Labs., Holmdel, NJ, USA
fDate :
29 Nov-2 Dec 1993
Abstract :
The ISO 9000 Series Standards form the basis of a new international quality management process. The standards provide models of good quality management systems. A third party audit/registration system has been developed to provide a mechanism for contractual assurance of a good quality management system required by customers. This paper summarizes the properties of the standards and the associated registration system
Keywords :
auditing; commerce; management; quality control; telecommunication standards; ISO 9000 Series Standards; audit/registration system; business; contractual assurance; international quality management process; quality management systems; Certification; Companies; Contracts; Costs; Guidelines; Production systems; Quality management; Software quality; Standardization; Standards development;
Conference_Titel :
Global Telecommunications Conference, 1993, including a Communications Theory Mini-Conference. Technical Program Conference Record, IEEE in Houston. GLOBECOM '93., IEEE
Conference_Location :
Houston, TX
Print_ISBN :
0-7803-0917-0
DOI :
10.1109/GLOCOM.1993.318136
