Title :
Facsimile service quality issues and an objective evaluation methodology on image quality degradation
Author :
Sato, Naoshi ; Tominaga, Toshiko ; Murakami, Hideyo
Author_Institution :
NTT Telecommun. Networks Labs., Tokyo, Japan
fDate :
29 Nov-2 Dec 1993
Abstract :
This paper discusses issues related to facsimile service quality, summarizes technical points to be studied, and describes the results of a customer survey. It also presents a new method for objectively evaluating customer ratings of facsimile images containing scan line errors. A simple mathematical model is proposed that can predict the mean opinion score for image quality with respect to the scan line errors, with high confidence
Keywords :
facsimile; quality control; telecommunication network management; customer ratings; customer survey; facsimile images; facsimile service quality; image quality degradation; mean opinion score; objective evaluation method; quality management systems; quality of service; scan line errors; Degradation; Facsimile; Failure analysis; Image quality; Laboratories; Mathematical model; Quality of service; Telecommunication services; Telephony; Velocity measurement;
Conference_Titel :
Global Telecommunications Conference, 1993, including a Communications Theory Mini-Conference. Technical Program Conference Record, IEEE in Houston. GLOBECOM '93., IEEE
Conference_Location :
Houston, TX
Print_ISBN :
0-7803-0917-0
DOI :
10.1109/GLOCOM.1993.318171
