Title :
Active web database technology and its applications in CRM
Author_Institution :
Coll. of Comput. Sci. & Technol., Southwest Univ. of Sci. & Technol., Mianyang, China
Abstract :
Active mechanism is an important feature of real-time database management system (DBMS). On the basis of the active mechanism, real-time DBMS can take some measures according to environmental change of the database, so can execute predetermined actions and not just passively to the implementation of the user´s command. This paper proposes the conception of active web database on the basis of the traditional active databases, discusses the architecture about active web database, realization ways and its applications in customer relationship management.
Keywords :
Internet; customer relationship management; database management systems; software architecture; CRM; DBMS; active web database technology; customer relationship management; real-time database management system; Computer architecture; Data models; Database systems; Servers; Service oriented architecture; Active Database; CRM; Trigger; web database;
Conference_Titel :
Environmental Science and Information Application Technology (ESIAT), 2010 International Conference on
Conference_Location :
Wuhan
Print_ISBN :
978-1-4244-7387-8
DOI :
10.1109/ESIAT.2010.5568440