A process model of expertise in the design of warehousing and distribution systems

Author

Zerangue, Natalie F. ; Bodner, Douglas A. ; Govindaraj, T. ; Karathur, Karthik N. ; Mcginnis, Leon F. ; Goetschalckx, Marc ; Sharp, Gunter P.

Author_Institution

Sch. of Ind. & Syst. Eng., Georgia Inst. of Technol., Atlanta, GA, USA

Volume

5

fYear

2001

fDate

2001

Firstpage

3403

Abstract

An ideal warehousing and distribution system has no inventory and operates with minimal handling. In an attempt to achieve this ideal, expert designers rely on their intuition, together with analytical models and procedures formalized over years of experience. Understanding the processes that experts employ to realize their designs can have great benefits, for instance, in developing computational tools to assist in design. We have conducted an ethnographic study of an expert design team during actual system design. In this paper, we describe our observations and a process model of design

Keywords

expert systems; warehouse automation; distribution system; ethnographic studies; expert model; industrial logistics; supply chains; warehouse design; warehousing; Analytical models; Industrial engineering; Laboratories; Logistics; Man machine systems; Process design; Supply chains; Systems engineering and theory; Virtual manufacturing; Warehousing;

fLanguage

English

Publisher

ieee

Conference_Titel

Systems, Man, and Cybernetics, 2001 IEEE International Conference on

Conference_Location

Tucson, AZ

ISSN

1062-922X

Print_ISBN

0-7803-7087-2

Type

conf

DOI

10.1109/ICSMC.2001.972045

Filename

972045