Taking the leap from technology: The socio-technical aspects of governance in Service-Oriented Enterprises

Author

Martins, Luiz ; Da Cunha, Paulo Rupino

Author_Institution

Dept. of Inf. Eng., Univ. of Coimbra, Coimbra, Portugal

fYear

2009

fDate

26-27 Sept. 2009

Firstpage

346

Lastpage

350

Abstract

Enterprises looking for agility and flexibility with Service-Oriented Architectures (SOA) are facing organizational, behavioral, political, and cultural issues in order to accomplish business expectations. In this paper we discuss how socio-technical aspects of SOA may be a key factor in minimizing those issues as well as in enhancing the IT governance of large organizations. Based on literature review and field experience, we outline key elements of socio-technical governance in service oriented environments.

Keywords

commerce; socio-economic effects; software architecture; IT governance; SOA; business expectations accomplishment; service oriented enterprises governance; service oriented environments; socio technical aspects; Application software; Collaboration; Companies; Computer architecture; Cultural differences; Informatics; Information technology; Portfolios; Process design; Service oriented architecture; IT Governance; SOA; SOE; Socio-Technical;

fLanguage

English

Publisher

ieee

Conference_Titel

Science and Technology for Humanity (TIC-STH), 2009 IEEE Toronto International Conference

Conference_Location

Toronto, ON

Print_ISBN

978-1-4244-3877-8

Electronic_ISBN

978-1-4244-3878-5

Type

conf

DOI

10.1109/TIC-STH.2009.5444477

Filename

5444477