• DocumentCode
    2030201
  • Title

    Social commerce: A literature review

  • Author

    Salvatori, Luca ; Marcantoni, Fausto

  • Author_Institution
    Univ. of Camerino, Camerino, Italy
  • fYear
    2015
  • fDate
    28-30 July 2015
  • Firstpage
    257
  • Lastpage
    262
  • Abstract
    The increasing popularity of social networking is providing new opportunities for businesses in electronic commerce. It is evolving in order to adopt Web 2.0 capabilities to support online customer interactions and achieve greater economic value. This trend is referred to as social commerce. This study offers the result of a Systematic Literature Review (SLR) to explain the concept of social commerce. In order to elaborate this article, 64 papers were considered from the main digital libraries that index computer science conferences and journals. Applying a systematic analysis to these papers, it was possible to summarize the existing evidence concerning the social commerce and outline some open challenges.
  • Keywords
    Internet; digital libraries; electronic commerce; social networking (online); SLR; Web 2.0; digital libraries; electronic commerce; online customer interactions; social commerce; social networking; systematic literature review; Electronic Commerce; Social Commerce; Social Media; Social Network;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Science and Information Conference (SAI), 2015
  • Conference_Location
    London
  • Type

    conf

  • DOI
    10.1109/SAI.2015.7237152
  • Filename
    7237152